Field Services Engineer – Aug 2016

Axmatic is growth again
We are one of the Asia leading machine vision solutions provider. Since year 2008 we had delivery more than 600 vision system and code reader yearly to global and Multinational Corporation.
We are comprehensive focus on vision development and provide a technology breakthrough for customer’s solutions. As rewards from customers always is given us a profitable business as well as continues technology challenging.
Due to rapidly expanding growth, as leading innovator in industries automation products and we are looking to add quality team members.

Field Services Engineer

  • Provide on-site installation, validation and commissioning of instruments
  • Perform hands-on on-site troubleshooting, service and repairs
  • Provide high level technical support to external customers at their location
  • Provide on-site training to the customers
  • Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales
  • Develop Service technical documentation
  • Create and maintain service information in the company enterprise database
  • Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate
  • Timely complete and submit all required paperwork
  • Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
  • other duties commensurate with the capabilities of a Field Service Engineer


Preferred Experience:

  • 3+ Field Service Engineer
  • Experience with Microsoft Office
  • Bachelor’s degree or equivalent technical qualifications in electrical/ mechanical engineering or physical sciences Excellent written and verbal communication skills
  • Working knowledge and ability to test and troubleshoot
  • Work independent
  • Require travel to China and Thailand


Application Require:
Interested candidates are invited to apply online or write-in with a full resume stating qualifications, contact number, working experience, and expected salary together with a recent passport-sized photograph to the following address, fresh graduate are encourage to apply:

Axmatic Sdn. Bhd.

2-1-9, Ground Floor, One Square,
Tingkat Mahsuri 1
11950 Bayan Baru, Pulau Pinang
Tel: 604-6386 333


Ms. Nycole: